How the Wellbeing & Activities Platform integrates with mCare

The integration of the Oomph! On-Demand Wellbeing & Activities Platform with mCare is designed to streamline and enhance the workflow of care staff, ensuring that resident engagement and wellbeing activities are accurately documented and easily accessible across both systems.

In this blog, we'll be outlining the core functionalities of the integration between the Wellbeing & Activities Platform and mCare, both part of the Connected Care Platform, identifying the challenges that were previously faced, and detailing the solutions that have been implemented to address these issues.

 

How do the they work?

Wellbeing & Activities Platform

The Wellbeing & Activities Platform is designed to support care homes by enabling staff to create personalised wellbeing plans for residents. This platform allows staff to:

• Create resident profiles: Staff can set up individual profiles for residents, including their interests, hobbies, and health conditions.
• Tailored activity suggestions: Activities are filtered and recommended based on the resident’s preferences, creating a personalised experience.
• Document daily activities: Staff can record daily engagement, providing a visual representation of each resident's participation and interaction levels.
• Supporting staff: The platform supports staff in their roles by giving them access to over 4,000 pieces of content. This enables staff to spend more time with residents, provides support in running activities they might not have experience with, and reduces the time spent searching for content on the internet.

mCare

mCare is a comprehensive care management system widely used in care homes to document and manage resident care records, including health monitoring, medication management, and daily care activities.

 

The challenges identified

While both platforms offer valuable tools for resident care and engagement, the lack of integration between them led to several operational inefficiencies, such as:

• Duplication of records:
  Staff were required to document wellbeing activities on both platforms separately. This duplication of effort was time-consuming and increased the risk of inconsistent records.
  
  
• Fragmentation of data:
  With records split between the two systems, it was difficult for staff to gain a complete picture of a resident’s engagement levels. This made it challenging to accurately assess and report on resident participation and wellbeing.
  
  
• Reporting limitations:
  Due to the lack of synchronisation, generating comprehensive reports on resident engagement, such as the total hours spent on activities or the most popular activities, was difficult and required manual consolidation of data from both systems.

 

Our solution: Integration of mCare and the Wellbeing & Activities Platform

To address these challenges, we implemented a seamless integration between mCare and the Wellbeing & Activities platform. This integration ensures that any wellbeing activities and engagement records documented in one system are automatically synchronised with the other.

Key features of the integration

Unified documentation

Staff can record resident activities and engagement in either mCare or the Wellbeing & Activities Platform, and the data will be automatically reflected in both systems. This eliminates the need for duplicate entries, saving time and reducing errors.

Enhanced Reporting

The integration enables comprehensive reporting across both systems. Staff can generate detailed reports that include:

• Engagement levels: Visual representations of resident participation.
• Activity analysis: Insights into the top content and activities based on resident engagement.
• Interaction metrics: A summary of total hours spent on resident engagement and the number of interactions recorded across both platforms.

Supporting with inspectorates

Enabling this integration supports care homes in gathering evidence for inspectorates by highlighting the impact of activities across the board. This comprehensive documentation and reporting provide clear and tangible evidence of resident engagement and wellbeing activities.

Increased efficiency

By streamlining the documentation process, the integration frees up valuable time for staff to focus on resident care rather than administrative tasks. This efficiency also enhances the accuracy and completeness of resident records.

Improved resident experience

With more accurate and comprehensive records, staff can better tailor activities and care plans to meet the individual needs of residents, ultimately leading to a higher quality of life and increased resident experience and satisfaction.

The integration of mCare with the Wellbeing & Activities Platform represents a significant improvement in the way care homes manage and document resident engagement and wellbeing.

By addressing the challenges of record duplication, data fragmentation, and reporting limitations, this integration offers a more efficient, accurate, and user-friendly system that benefits both staff and residents alike.

 

For more information on how the Wellbeing & Activities Platform can benefit your care setting, just click here to book a consultation and speak with one of our experts. 

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