HR Associate

Location: Head Office (Wimbledon), UK
Job Type: Full time, permanent

This exciting new role will be the champion of Oomph!’s people and culture, both in sourcing new talent and supporting the existing team. On the Talent side you will support the Team Managers by sourcing and building talent pools that convert conversations into excellent candidate, brand and ultimately team member experiences. You will also devise and implement key People and Office Management processes that can support the needs of a fast-paced, growing start-up. This role will be vital in maturing our people processes and embedding the vibrant Oomph! culture within our growing team.

This role will suit a HR generalist who excels in a fast-paced, fun atmosphere, is results driven and enjoys continuous improvement and development of people processes and organisational culture.

Job Description

Key responsibilities include (but are not limited to):

Policy & Processes – develop, monitor and review policy and procedures that can support our growing team, implementing changes where necessary.

Recruitment - support the team managers on recruitment and selection strategies, manage the recruitment process, including writing job descriptions, preparing questions, attending interviews and negotiating offers.

Manage the employee onboarding and exit process, ensuring that new team members are welcomed and engaged within the organisation, and are fully equipped to hit the ground running.

People Champion – act as the internal ambassador for employee engagement, striving for continuous improvement and a flourishing team and workplace. Develop systems to monitor employee engagement, identifying areas for improvement and making recommendations on how to achieve these.

Performance Management, Training and Development – support line managers on performance reviews and training and development activities to ensure nurtured, high performing teams.

Support the senior team on a complex employee relations cases including TUPE, dispute resolutions, disciplinaries, grievances, absence management, and redundancy.

Administration & Payroll Support- Ensure the timely, efficient and effective processing of all employment related recordkeeping, and keep Finance up to date with all relevant payroll changes.

Monthly reporting – staff figures, retention and exit interview feedback to the Board.

Internal Wellbeing Champion: Develop and lead on activities within the office and regional team that promote Oomph!’s culture of fun and wellbeing.

Support the smooth running of the Oomph! Head Office.

Requirements - What we’re looking for:

Essential Requirements:

Excellent interpersonal and communication (both written and verbal) skills and the ability to work effectively with employees at all levels.

Experience as an in-house recruiter with working knowledge of the hiring process workflows.

Credible HR experience gained from delivering results within a dynamic, collaborative and inclusive environment.

An solid understanding of current UK/European employment law and GDPR data protection.

Hands-on administration experience within a busy office.

The ideal candidate will have:

A degree in Human Resources and/or Level 3 CIPD Qualified/member status (or studying towards).

Resilience and the ability to manage competing demands, changing priorities and challenging deadlines.

An inquisitive mind and demonstrable examples of implementing proactive solutions.

Fantastic organisational skills with a methodical approach and meticulous attention to detail.

A passion for sharing and receiving knowledge and feedback to grow the collective understanding and skill set of the Oomph! Team.

Experience in dealing with a remote workforce.

A professional, confidential approach to dealing with sensitive team matters.

A willingness and enthusiasm to work with and support all areas of Oomph – i.e. proactively look for ways to improve the status quo and not be afraid to challenge senior management.

Zest and enthusiasm for working within a fun, friendly, diverse social enterprise.

Small Print

The role is full time (40 hrs pw) based in our Head Office in Wimbledon, London and will report into our Finance Director. Annual salary of £28,000 - £32,000 dependent on experience.

Please apply by submitting your CV below, or for additional information, please contact Louanne at


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