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Engaging Virtual Support For Resident Wellbeing

By April 29, 2020No Comments

“Things are different but it’s amazing how you adapt – thank you for all the good activity resources, it makes our job a lot easier, and a bit more fun!” – Activity Coordinator

At a time when the care sector is being affected enormously by the current Covid-19 situation, resident wellbeing is even more important than ever. Without friends, family and external entertainment coming into the home, or regular trips out for residents to explore their communities, residents might be feeling disconnected from their loved ones and the outside world. At the same time, teams are under increasing time and resource pressure.

In response to this, Oomph! have developed a Virtual Wellbeing Support Programme to drive resident engagement during these challenging times, whilst alleviating pressure on teams to free up their time.

Beyond generating free content that is shared across our social channels and website news feed to offer support to the care sector, Oomph! are also able to offer two options:

  • Weekly resources and templates, emailed directly to homes for 12 weeks
  • A tailored support package for a 12 week programme of Wellbeing mentoring and advice, in addition to the above weekly resources

Fresh, varied ideas each week

Weekly resources are provided via email to each home to encourage wider team engagements and quick wins for teams. A log in to our Wellbeing Resources Hub also enables homes to see all content from previous weeks. This includes:

  • A quick-win activity idea for every day, complete with helpful instruction links and printable templates
  • Oomph! Digest “newspaper”, with fun facts, music suggestions and trivia for residents to read independently or 1:1
  • Printable activity books full of themed puzzles, adult colouring, facts, writing challenges, mindfulness and more
  • Fun exercise session streams to relevant music
  • Top tips from our Oomph! skills workshops – so far we have covered Oomph! Nature and Oomph! Sensory
  • Printable exercise programmes, categorised into stages for different abilities
  • Useful templates, focusing around maintaining connections and engaging residents who may be isolating in their rooms

Maintaining person-centered wellbeing

As well as receiving weekly resources, homes can opt to also receive tailored virtual support. Our team of expert Regional Wellbeing Coordinators are working directly with homes, via phone or video call, to support them based on their individual challenges.

During each virtual support session, a list of areas where support is required is compiled, pinpointing what is most needed during this time. The calls then involve mentoring and fact finding, followed by practical implementation of agreed output to support wellbeing for residents. The team at Oomph! have been creating:

  • Personalised activity booklets for residents, to be used by any member of the team. These are called “My Times” and are developed around each resident’s interests
  • Balanced wellbeing planners
  • Posters and invites for upcoming activities
  • Newsletters for sharing activities
  • Quick-win activities specifically based on resident interests within the home
  • Personalised reminiscence packs

Alongside this, the team are providing advice for maintaining and utilising community connections, using and improving life stories, guidance for skype sessions with relatives, and feedback on current activities, as well as planning virtual tours for residents.

These tools and support ensure that person-centered and varied wellbeing provision is maintained within homes, even during this difficult period – providing relief for stretched teams and fresh ideas to keep residents engaged and interested.


Don’t just take our word for it…

Here’s some feedback from a few of the homes we support:

“During the Covid-19 lockdown, Jack from Oomph! has been invaluable, the phone calls not only offer guidance and ideas, but Jack also manages to offer the same level of support and reassurance without the face to face contact we had before. Jack takes a lot of the pressure off!” – Head of Activities

“The My Times you have created are great. The one you did for a resident with an interest in baking – she loves it. She keeps picking it up and telling everyone to look at her ‘jam tart’ recipe!” – Home Manager

“We have found that the resources sent over were helpful and would love to receive more My Times.” – Home Manager

“With this initial meeting only, it feels already like we now have a backbone, a working frame in place and a better sense of direction for a high standards activities programme.” – Wellbeing Coordinator


For more information on the service and accessible monthly costings, please contact us at hello@oomph-wellness.org

Photo taken at Park View Care Home